Smart Metering & Energy Management for Utilities: Enhancing Revenue, Efficiency & Grid Integrity
01 - 05 September 2025
Sandton City Tower
Johannesburg South Africa
Cost per Delegate
R24,999.00
Introduction
The Smart Metering & Energy Management for Utilities course is a comprehensive training program designed to empower utility professionals with the latest knowledge and tools in smart metering technologies and energy management systems. As energy grids evolve to meet growing demands, regulatory pressures, and sustainability goals, smart metering and intelligent energy management have become critical components for operational success.
This course explores the integration of smart metering infrastructure (AMI), real-time data analytics, demand-side management, and energy efficiency strategies that support enhanced revenue collection, operational efficiency, and grid reliability. Participants will learn how to implement smart meter systems, monitor energy usage, reduce technical and non-technical losses, and ensure billing accuracy while maintaining regulatory compliance.
Through a mix of theoretical insights, case studies, and practical sessions, this program helps utilities modernize their operations, improve customer service, and support the transition to more resilient and sustainable energy systems.
Who Should Attend:
• Utility Engineers and Technical Managers
• Revenue Protection and Billing Officers
• Energy Auditors and Demand Management Specialists
• Metering and Smart Grid Coordinators
• IT and Data Analytics Staff in Utilities
• Regulatory and Compliance Officers
• Customer Service Managers for Energy Utilities
• Policy Makers and Government Officials in Energy Departments
• Project Managers involved in grid modernization and digital transformation
• Independent Power Producers (IPPs) and Renewable Energy Developers
Outcome
• Attendees will understand how metering errors directly impact revenue and how to set a strong metering foundation.
• Participants will learn how to leverage smart metering to optimize revenue from highvalue customers.
• Participants will gain practical tools for quantifying and reducing losses at different system levels.
• Utility teams leave equipped with an action plan to enhance revenue and system visibility using modern tools.
Course Outline
DAY 1: Strategic Metering Foundations
Theme: “Laying the Groundwork for Accurate Measurement & Control”
• Understanding the Metering Ecosystem
• Types of meters (Electromechanical, AMI, Smart)
• CT/PT theory and accuracy classes
• Metering schemes for large power users
• Meter Installation Standards & Best Practices
• LV, MV, and HV metering setups
• Sealing, wiring verification, and commissioning procedures
• Regulatory Compliance & Audit Readiness
• Standards (SANS/IEC), utility codes, and audit trails
DAY 2: Managing Large Power Users with Smart Metering
Theme: “Turning High Consumption into High Opportunity”
• Advanced Metering for LPUs
• Load profiling, demand tracking, and ToU tariff management
• Power factor monitoring and correction practices
• Data Analytics & Interpretation
• Analyzing smart meter data for performance trends
• Identifying consumption anomalies
• Hands-on: Smart Meter Dashboard Simulation
• Interactive walkthrough of a smart metering portal
DAY 3: Loss Identification & Energy Balancing
Theme: “Revealing the Invisible: Tracking Losses for Action”
• Understanding Losses
• Differentiating Technical vs Non-Technical Losses
• Utility-level and feeder-level energy balancing
• Energy Audit Techniques
• Load flow simulations, loss estimation models
• Real-world loss mapping case studies
• Field Methods for Loss Detection
• Mobile check metering, feeder audits, and bypass detection
DAY 4: Revenue Protection & Utility Intelligence
Theme: “Closing the Leaks: Technology Meets Policy”
• Revenue Protection Strategies
• Tamper detection, customer profiling, and enforcement policies
• Seal management, inspection protocols, and legal pathways
• Digital Tools & Automation
• AMI for remote disconnects, alarms, and reporting
• Integration with GIS, SCADA, and CRM systems
• Wrap-up: Building a Smart Utility Vision
• Policy recommendations, change management, and KPI tracking
DAY 5: Site Visit
End of the Workshop
For Training arrangements call us on the detail below
TANZANIA: +255 749 50 26 78
SOUTH AFRICA: +27 694 31 79 73
KENYA: +255 749 50 26 78
DUBAI: +27 694 31 79 73
