Next-Gen Administrative Skills, AI-Driven Writing, and Communication
30 June – 04 July 2025
Sandton
Johannesburg South Africa
Cost per Delegate
R17,999.00
Course Description:
In today’s rapidly evolving workplace, administrative professionals need to adapt to emerging technologies, enhance their communication abilities, and master modern organizational skills to stay ahead. This course, "Next-Gen Administrative Skills, AI-Driven Writing, and Communication," is designed to equip you with the tools necessary to thrive in this new era of administration.
This course is designed to help administrative professionals stay ahead in a rapidly changing digital environment by integrating modern tools and AI into their daily tasks.
Course Objectives:
• Administrative Efficiency: Learn advanced strategies for organizing workflows, managing multiple priorities, and leveraging technology to enhance productivity.
• AI-Powered Writing Tools: Explore how AI-driven writing assistants and automation can streamline document creation, improve accuracy, and reduce time spent on routine tasks.
• Effective Communication: Hone your business communication skills, including email etiquette, professional tone, and clear, concise writing for diverse audiences.
• Tech-Savvy Administration: Gain proficiency in using AI, digital tools, and software solutions that optimize administrative tasks such as scheduling, data entry, and reporting.
Who should Attend:
• Master the use of next-gen administrative tools to improve productivity.
• Leverage AI-driven writing assistants for drafting and editing professional documents.
• Enhance communication skills using AI tools for emails, reports, and presentations.
• Apply best practices for time management, task prioritization, and workflow automation.
• Develop clarity and precision in professional communication, both written and verbal.
• Build confidence in managing digital administrative tasks in a hybrid or remote work setting.
Objectives:
By the end of the course, participants will be able to:
• Master the use of next-gen administrative tools to improve productivity.
• Leverage AI-driven writing assistants for drafting and editing professional documents.
• Enhance communication skills using AI tools for emails, reports, and presentations.
• Apply best practices for time management, task prioritization, and workflow automation.
• Develop clarity and precision in professional communication, both written and verbal.
• Build confidence in managing digital administrative tasks in a hybrid or remote work setting.
Course Overview:
Module 1: Introduction to Next-Gen Administrative Skills
• Overview of modern administrative roles and expectations
• Digital tools for enhancing productivity
• Automation in administrative workflows
• Understanding the role of AI in modern administration
Module 2: Mastering Digital Communication Tools
• Key tools for digital communication (emails, virtual meetings, messaging platforms)
• Managing communication flow and email inbox efficiently
• Writing clear and professional emails using AI-driven assistants
• Best practices for virtual meetings and collaboration
Module 3: AI-Driven Writing Skills
• Introduction to AI writing tools (ChatGPT, Grammarly, and others)
• Leveraging AI for drafting, editing, and formatting documents
• Enhancing writing tone and clarity with AI suggestions
• Creating business letters, memos, reports, and presentations using AI tools
Module 4: Time Management and Task Automation
• Tools for time tracking, task prioritization, and workflow automation (Trello, Asana, etc.)
• Setting up automated reminders and follow-ups for administrative tasks
• Delegating tasks using digital tools and managing teams efficiently
• Reducing errors through automated document generation and task management
Module 5: Professional Communication Strategies
• Enhancing verbal communication skills for in-person and virtual environments
• Writing concise reports and executive summaries
• Crafting professional presentations and using AI tools to improve visual communication
• Strategies for conflict resolution and effective communication within teams
Module 6: Advanced Document and Data Management
• Managing digital documents and cloud-based storage solutions
• Understanding data privacy and security in document handling
• Using AI for data entry, data analysis, and maintaining records
• Customizing templates and reports for efficient document creation
Module 7: Future Trends in Administrative Work
• The evolving role of AI in administration
• Preparing for AI advancements and the changing job landscape
• Skills needed to remain competitive in the digital age
• Lifelong learning strategies for administrative professionals
Module 8: Capstone Project
• Participants will complete a real-world project, applying AI-driven tools to solve a business or administrative problem
• Presentations and peer reviews
End of the Workshop
For Training arrangements call us on the detail below
TANZANIA: +255 749 50 26 78
SOUTH AFRICA: +27 694 31 79 73
KENYA: +255 749 50 26 78
DUBAI: +27 694 31 79 73
