Leveraging AI Agents for Enhanced
Productivity For Management
Assistants and Administrators
Cost per Delegate
$1,200.00
Introduction
In today’s fast-paced and digitally evolving work environment, management assistants and administrative professionals are expected to perform an ever-growing range of tasks with speed, accuracy, and agility. Artificial Intelligence (AI) agents have emerged as powerful tools that can assist in automating repetitive tasks, organizing schedules, managing communications, and even generating high-quality documents and reports.
This hands-on, practical course introduces participants to the world of AI agents tailored specifically for administrative roles. Through real-world tools, use cases, and simulations, participants will learn how to integrate AI agents into their daily routines to increase productivity, reduce workload, and enhance decision-making accuracy.
Participants will be guided through various AI-powered tools that support scheduling, communication, reporting, workflow automation, and time management—equipping them with digital skills that are becoming essential in modern administrative roles.
Who Should Attend:
• Utility Engineers and Technical Managers
• Revenue Protection and Billing Officers
• Energy Auditors and Demand Management Specialists
• Metering and Smart Grid Coordinators
• IT and Data Analytics Staff in Utilities
• Regulatory and Compliance Officers
• Customer Service Managers for Energy Utilities
• Policy Makers and Government Officials in Energy Departments
• Project Managers involved in grid modernization and digital transformation
• Independent Power Producers (IPPs) and Renewable Energy Developers
Course Objectives
• Understand the fundamentals of AI agents and their role in modern administrative functions.
• Identify and use AI tools that support core administrative tasks such as scheduling, communication, document creation, and task management.
• Leverage AI for improved time and workflow management, including prioritization and automation of routine tasks.
• Draft professional documents and correspondence using AI tools with a focus on tone, clarity, and accuracy.
• Apply AI-assisted knowledge management techniques for smarter information retrieval and organization.
• Automate simple workflows and repetitive processes using no-code AI platforms.
• Assess the ethical and data privacy considerations of using AI in administrative roles.
• Customize AI agents and prompts to fit personal work routines and organizational needs.
• Implement learned skills in practical scenarios, such as preparing meeting documents, organizing calendars, and generating status reports using AI.
Who Should Attend
• Executive Assistants
• Administrative and Office Assistants
• Management Support Staff
• Personal Assistants (PAs)
• Front Office and Administrative Officers
• Secretaries and Clerical Staff
• Team Coordinators or Schedulers
• Professionals involved in report preparation, meeting organization, document control, and workflow tracking
Course Outline
Module 1: Introduction to AI Agents
• What are AI Agents? (Types: reactive, proactive, autonomous)
• AI vs. Traditional Automation
• Role of AI in Administrative Functions
• Ethical Use and Data Privacy in AI Tools
Module 2: AI Tools for Daily Administrative Tasks
• AI-powered scheduling tools (e.g., Reclaim, Clockwise)
• Email management with AI (Gmail Smart Compose, Superhuman)
• Smart note-taking & meeting summaries (e.g., Otter.ai, Fireflies)
• Document drafting and editing with AI (e.g., ChatGPT, Notion AI)
Module 3: Communication and Reporting with AI
• Drafting professional memos, reports, and emails using AI
• Translating and summarizing long documents
• AI chatbots for internal team communication and FAQs
• Language and tone improvement tools
Module 4: Productivity and Time Management
• AI agents for prioritization and to-do management (Motion, Sunsama)
• Focus tools: time-blocking and distraction control (Rescue Time, Serene)
• Using AI to plan, monitor, and adjust daily workflows
Module 5: Information Management and Retrieval
• Semantic search and AI-assisted knowledge base tools (Mem, Reflect, Notion)
• Organizing files, emails, and notes with AI categorization
• Automating document classification and archiving
Module 6: Automation and Workflow Optimization
• No-code AI integration platforms (Zapier AI, Make, IFTTT)
• Creating smart workflows for approvals, reminders, and status updates
• Introduction to AI copilots and multi-task agents (like AutoGPT or Microsoft Copilot)
Module 7: Customizing AI Agents for Your Workstyle
• Personalizing AI settings for preferences and goals
• Teaching AI agents about your routine tasks
• Building reusable AI prompts and templates for recurring admin tasks
Module 8: Risks, Limitations, and Responsible AI Use
• Understanding AI limitations and avoiding over-reliance
• Privacy, confidentiality, and compliance issues
• Evaluating trustworthy AI tools and platforms
Module 9: Hands-On Lab & Practical Application
• Use case simulation: Plan a meeting week with AI
• Drafting a report with AI assistance
• Setting up an automated workflow for task tracking and reminders
Module 10: Assessment & Certification
• Knowledge check (quiz and task-based evaluation)
• Presentation of AI-assisted project/task
• Certificate of Completion
End of the Workshop
For Training arrangements call us on the detail below
TANZANIA: +255 749 50 26 78
SOUTH AFRICA: +27 694 31 79 73
KENYA: +255 749 50 26 78
DUBAI: +27 694 31 79 73
