Conduct a Successful Workplace Investigation
21 - 25 July 2025
Sandton
Johannesburg South Africa
Cost per Delegate
R17,999.00
Course Description:
How a company responds to an allegation of misconduct is as crucial to its reputation as the alleged wrong-doing itself. Workplace investigations play a pivotal role in addressing concerns related to significant wrongdoing and misconduct, or ethical lapses. However, the skills required for effective workplace investigations are specific, often necessitating the creation of investigation guidelines for employees.
Conducting a Successful Workplace Investigation is a comprehensive training program designed to equip participants with the knowledge, skills, and tools necessary to effectively conduct workplace investigations. Through a combination of theoretical learning, practical exercises, and case studies, participants will learn how to plan, execute, and conclude workplace investigations in a fair, thorough, and legally compliant manner.
Upon completion of the course, participants will be equipped with the confidence and competence to conduct workplace investigations with integrity, fairness, and professionalism, contributing to a positive and productive work environment.
Course Objectives:
By the end of the course, participants will be able to:
• Understand the purpose and importance of workplace investigations.
• Effectively plan, organize, and conduct a workplace investigation.
• Interview witnesses and gather evidence while maintaining neutrality and confidentiality.
• Analyze evidence and make well-supported findings.
• Compile comprehensive investigation reports and communicate findings effectively.
• Implement corrective actions and follow-up procedures to address workplace issues.
• Understand legal and ethical considerations surrounding workplace investigations.
• Apply best practices to prevent bias and ensure fairness throughout the investigation process.
Who should Attend:
This course is suitable for:
• Human Resources professionals
• Managers and supervisors
• Compliance officers
• Legal professionals
• Employee relations specialists
• Anyone responsible for conducting workplace investigations or overseeing the investigation process in their organization.
Course Outline:
Introduction to Workplace Investigations
• Understanding the purpose and importance of workplace investigations
• Legal and ethical considerations in workplace investigations
Pre-Investigation Preparation
• Planning and organizing the investigation process
• Gathering necessary documentation and evidence
• Identifying and securing witnesses
Conducting Interviews
• Interview techniques and best practices
• Maintaining neutrality and confidentiality
• Documenting interview findings
Analyzing Evidence
• Assessing credibility and reliability of evidence
• Weighing conflicting accounts
• Formulating findings based on evidence
Reporting and Documentation
• Compiling investigation reports
• Communicating findings to relevant stakeholders
• Documenting investigation process for legal compliance
Post-Investigation Actions
• Implementing corrective actions and disciplinary measures
• Monitoring outcomes and follow-up procedures
• Preventing future incidents through policy and procedural changes
Case Studies and Practical Exercises
• Analyzing real-life workplace investigation scenarios
• Role-playing exercises for conducting interviews and documenting findings
Legal and Ethical Considerations
• Understanding applicable laws and regulations
• Ethical considerations in workplace investigations
• Avoiding bias and conflicts of interest
Review and Q&A
• Review of key concepts and techniques
• Addressing participant questions and concerns
• Tips for ongoing improvement in workplace investigation practices
End of the Workshop
For Training arrangements call us on the detail below
TANZANIA: +255 749 50 26 78
SOUTH AFRICA: +27 694 31 79 73
KENYA: +255 749 50 26 78
DUBAI: +27 694 31 79 73
